Privacy Policy

Calix AI ("we," "our," or "us") operates the website located at https://calixai.site (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit information through our forms. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

We may collect the following categories of personal information when you interact with our Site or submit a form:

• •Name and contact information (first name, last name, email address, phone number)
• •Business information (company name, annual revenue range, service area)
• •Communication preferences and consent records
• •Technical data (IP address, browser type, pages visited, referring URLs) collected automatically via cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

• •Respond to your inquiries and schedule discovery calls
• •Send you service-related communications, including appointment confirmations and follow-ups
• •Send automated SMS and email messages you have consented to receive
• •Improve our website, services, and marketing campaigns
• •Comply with legal obligations
• •Measure and analyze the performance of our Google Ads campaigns

3. SMS / Text Messaging

When you submit a form on our Site, you may consent to receive automated SMS text messages from Calix AI. By providing your phone number and checking the consent box, you agree to receive text messages related to your inquiry, appointment reminders, and follow-up communications.

• •Message frequency varies based on your interaction with our team.
• •Message and data rates may apply depending on your mobile carrier.
• •You may opt out at any time by replying STOP to any message.
• •For help, reply HELP or contact us at [email protected]

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• •Service Providers: We may share information with trusted third-party vendors who assist in operating our website, CRM (GoHighLevel), and communication systems — solely to provide services on our behalf and subject to confidentiality obligations.
• •Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• •Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not share your mobile phone number or SMS consent data with any third party for marketing, advertising, or promotional purposes.

5. Cookies & Analytics

Our Site uses cookies and similar tracking technologies to improve user experience and measure advertising performance. We use Google Ads conversion tracking (Google Tag Manager) to measure the effectiveness of our advertising campaigns. This tracking does not collect personally identifiable information beyond what you voluntarily submit. You may disable cookies through your browser settings; however, some features of the Site may not function properly as a result.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the right to:

• •Access the personal information we hold about you
• •Request correction of inaccurate information
• •Request deletion of your personal information
• •Opt out of SMS communications at any time by replying STOP
• •Opt out of email communications by clicking the unsubscribe link

To exercise any of these rights, contact us at [email protected].

8. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: